The Internet and catalog retailing industry in the US includes 16,000 companies with combined annual revenue of over $160 billion. Major companies include Lands’ End, LL Bean, Amazon, Overstock, and Hanover Direct. The industry is concentrated: the top 50 companies account for about 60 percent of industry revenue. Over the past five years, the industry has shifted from catalog to Internet sales.

Competitive Landscape

Demand is driven by consumers’ personal income. Profitability of individual companies depends on effective marketing to build a customer base. Larger firms enjoy central purchasing efficiencies and economies of scale in inventory management, customer service, and telecommunications. Smaller firms compete on outstanding customer service and providing niche products. Average annual revenue per worker for a typical company is about $400,000.

While most brick-and-mortar retailers have an online presence and many also offer catalog sales, this profile focuses on retailers who use the Internet or catalogs as their sole or primary sales channel.

How we Help Internet & Online Retail Industry

We help our Internet and online retail business clients with business consulting services, website design, ecommerce implementation and management, hosting, identity and branding, sales and distribution consulting, and marketing services such as search engine optimization, social media, paid advertising, and print.

Internet Business Outcomes and Benefits

  • Product design, formulation, and packaging
  • Custom website design and development with leading technology
  • Company branding and logo
  • Number 1 Google positions for main business keywords
  • Legal business formation through business start-up consulting
  • Keyword oriented professional top ranked blogs
  • Custom social Media marketing campaigns
  • Multiple re-occurring revenue streams through business consulting
  • Video distribution
  • Successful search engine optimization campaigns
  • Profit optimized website
  • Sold Internet businesses
  • Raised capital investment for Internet businesses
  • Profitable Internet Business